The Legal Ombudsman is going to publish details online of upheld cases where it is has found poor service. In practice this will mean that more information about complaints made against firms will be in the public domain. Given that the price and service transparency reforms are shining a brighter light on the quality of service offered by firms this could impact on a firm’s reputation
Read moreA new Conveyancing Quality Scheme standard is expected for 2019. Alongside the revised Code of Conduct due from the SRA, and the implications of price and transparency reforms becoming more apparent, Legal Eye expects next year to be a busy one for those holding compliance roles within firms. Talk to our friendly team for advice on what to expect.
Read moreBoth the SRA and CLC confirmed at the Legal Eye annual conference held earlier this month that firms have a high degree of flexibility in deciding how to implement the changes regarding price and service transparency that firms are required to make by 6th December. This leaves firms with some critical decisions to make as to how to meet the new requirements.
Read moreWe are recruiting for a Risk and Compliance Administrator, key duties of the role include (but are not limited to) the list below.
Read moreIf you are breathing a sigh of relief and hoping that the imperative to take action around data protection came and went with the 25th May launch date – then you need to think again. Even having everything lined up for GDPR is no guarantee that you will be covered for the new e-privacy regulations
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