The pilot that the Legal Ombudsman (LeO) is running on a new way of handling complaints is said to be delivering better quality and greater efficiencies according to the Office for Legal Complaints (OLC) which supervises LeO.
Read moreChanges to the Civil Liability Act and the introduction of a new online platform for dealing with claims will mean that personal injury firms are forced to rethink their business models. Major change is widely expected by April 2020 that is expected to cut PI lawyers out of dealing with claims in many cases
Read moreA row is brewing between the Law Society and the Legal Services Board over the proposed revisions in the rules governing the relationship between the Law Society and Solicitors Regulation Authority.
Read more£44m fine for Google shows GDPR concerns are very real. Law firms should be wary of complacency in complying with data protection rules or risk coming unstuck.
Read moreThe Solicitors Disciplinary Tribunal has fined experienced solicitor Tim Bennett £5,000 and ordered costs of £8,000 as a result of handling a complaint badly
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